Account Supervisor
Join Our Integrated Agency Team
We’re hiring an experienced Account Supervisor to help lead integrated communications across our agency partners. This role is perfect for someone with a deep understanding of digital, who thrives in a fast-paced, collaborative environment managing end-to-end delivery of integrated brand experiences.
You’ll work across a range of sectors and touchpoints – from campaign strategy to final execution – spanning social media, e-commerce, websites, influencer, experiential, and in-store. You’ll be the key point of contact for clients, connecting strategy, creative, and execution with seamless oversight.
The work:
Manage and execute integrated marketing projects, with a strong focus on digital touchpoints (paid digital/social, influencer, e-commerce, websites, CRM) and always-on organic social end to end ensuring content is in line with brand strategy and client/brand objectives.
Own timelines and budgets for all assigned projects ensuring adherence to scope and milestones including resourcing of internal teams and external vendor management.
Lead organic social content creation process including overseeing all creative content development and production, liaising with community managers, quarterly reporting and collaboration with media agency.
Write and deliver compelling briefs and presentations that align with channel best practices and client objectives.
Ensure creative and media are aligned for maximum impact across platforms.
In partnership with the Social Media Manager, oversee influencer campaigns from program concept to execution.
Analyze performance across digital channels, drawing meaningful insights and recommending optimizations.
Contribute to experiential and activation projects (e.g. new brand launches, retail events, contests) as needed.
Lead effective cross-functional interaction with internal teams, clients and external partners.
Support the Digital Content Director with agency initiatives.
What you bring to the table:
4–7 years of experience in Account Management within an integrated or digital agency setting.
Proven ability to lead multi-disciplinary teams and projects across creative, strategy, media, and technology.
Deep knowledge of social and digital platforms, tools, and production workflows.
Strong understanding of e-commerce and digital retail ecosystems.
Fluency in digital analytics and reporting tools, with the ability to derive insights that guide creative and strategy.
Highly organized with excellent project and time management skills.
Strong writing and communication skills with attention to detail.
Collaborative spirit and problem-solving mindset.
Experience working with FMCG or consumer brands is a bonus.
Experience using Netsuite is an asset.
